Frequently asked questions

  • 01

    Information

    The GLÜCKSGEFÜHLE Festival 2026 will take place from 3.09. - 6.09.2026 at the Hockenheimring (Baden-Württemberg). The campsite opens on Thursday (3.09.26) at 12 pm and closes on Sunday (6.09.26) at 2 pm.

  • 02

    Opening Times

    Opening hours festival area:

    - Friday 3.09.2026, 12:00 - 01:00 h

    - Saturday 6.09.2026, 12:00 - 01:00 h

    Admission begins at 12 am on the respective day of the event.

    The programme on the Euphoria Stage and the Cloud 9 Stage starts at 14 noon and ends at 11 pm.

    The official end on both festival days is at 01:00.

    For all campers, part of the festival site will open on Thursday from 16:30 - 24:00 for the pre-party.

    The campsite opens on Thursday (3.09.26) at 12 noon and closes on Sunday (6.09.26) at 2 pm.

  • 03

    Where do I find the timetable?

    You can find the timetable with the exact performance times in our app.

  • 04

    Ticket Selection

    Each person requires a festival ticket for access to the festival site.
    Every person who wishes to stay on the regular campsite needs an extra ticket. It is not possible to stay overnight or visit friends without a ticket.
    For the WoMo Camp, every person who stays overnight also needs an extra WoMo Camping ticket. In addition a WoMo vehicle ticket must be puchased for each vehicle used for sleeping. As with the Regular Camp, only people with a corresponding ticket are admitted to the WoMo Camp.
    For the accommodation in the Supreme Camp, each person in an accommodation requires a ticket. The accommodation can only be booked as a whole.

  • 05

    Overnight Stay

    We offer you the following accommodation options: 

    • In your own tent on our camping site

    • With caravan or camper on the WoMo camping site

    • Comfortably in one of our ready to move in glamping tents

  • 06

    Parking Fee

    Parking on site in our car parks is free of charge. You do not need a car parkticket.

  • 07

    Togetherness

    We are Glücksgefühle. On the festival grounds as well as on the camping site. Violence, weapons & drugs do not fit here.

  • 08

    Cleanliness

    During the event, waste must be disposed of in the garbage cans and containers provided for this purpose.

  • 09

    Photo, sound & video

    Photo, sound and video recordings for private purpose made with cell phones or small cameras (without interchangeable lens) are allowed.

    For professional recordings please contact us via e-mail: presse@gluecksgefuehle-festival.de.

  • 10

    Youth protection

    The visit of the GLÜCKSGEFÜHLE Festival is unfortunately only possible from the age of 18 due to youth protection and safety reasons. This means that under 18 years old are not allowed to enter the festival and the camping area. This also applies to children and young people accompanied by a parent or guardian.

  • 11

    Accessibility

    We make sure that our festival grounds are barrier-free. Unfortunately, a barrier-free design is not possible on the VIP decks.
    Of course, we also make sure that the camping areas are as barrier-free as possible.

  • 12

    Information for people with disabilities

    We make sure that our entire festival site is barrier-free. Of course, this also includes the camping areas.

    Visitors with a “B” in their disabled pass may bring one accompanying person free of charge. To do this, a regular ticket must be purchased and information sent to ticketing@gluecksgefuehle-festival.de with the following details: Name of visitor, date of birth, order number, contact, name of accompanying person, contact of accompanying person.

    Each person needs their own camping ticket for the campsite. However, on presentation of your ID with a “B” marking, you will be able to camp with an accompanying person on C3 and park on P1.

    Parking for day visitors and full weekend guests is available on H2 (behind the Home of Speed Museum). Please note that prior registration is required by e-mail to parken@hockenheimring.de or by telephone on +49 (0)6205 950-222. The authorization form will be sent to you by post in the run-up to the festival. Before entering the festival grounds, the authorization form must be attached to the windscreen of your vehicle so that it is clearly legible.

  • 13

    Local Transportation

    Hockenheim is easily accessible by train from the surrounding towns, with the S9, RB67 and RE9 stopping at the station. By showing your personalized VRN-Kombi-Ticket, you can use public transport in the Rhine-Neckar region during the event period from 11 - 14 September 2025.

  • 14

    Travel with Partybusse.de

    Party animals watch out! At the GLÜCKSFEFÜHLE Festival, partying is a must - but drinking and driving is taboo. With Partybusse.de you can reach the festival safely without having to choose a driver from your group. Sit back, raise a glass on the way and enjoy Germany's biggest music festival without the stress of getting there.

  • 15

    Free drinking water

    There will be free drinking water stations available and signposted throughout the festival and Camping area.

  • 16

    GLÜCKSGEFÜHLE Festival App

    Get it now!


    Google Play Store

    App Store

  • 17

    Check-In

    YOUR WAY TO THE GLÜCKSGEFÜHLE FESTIVAL:

    Before you can enter the festival grounds through the entrance gate at the Continental roundabout, you will need a valid festival wristband. You can get this in the tent "Bandausgabe/ Ticketswap" behind the south stand.

    Holders of a VIP or LP10 Supreme Base ticket can, after receiving their festival wristband, keep to the right at the entrance gate for fast lane access.

    After that, nothing stands in the way of a good dose of happiness!

  • 18

    Are there lockers available?

    Yes, enjoy our festival to the full - without worrying about your valuables. SafeBOXes keep your valuables safe in an easily accessible place. You can power your tech gadgets thanks to the built-in power socket.

    You will find lockers at the main entrance, on the festival site and at the campsites (Green Camping, C3, C5Z, C9). You can purchase a locker in our ticket store under the tab: Extras.

  • 19

    Electricity at the festival

    With our partner Maentum you have the opportunity to borrow mobile power banks so that you can charge your cell phones at the festival.

  • 20

    Lost items

    Lost items can be requested from the lost and found office in Hockenheim: info@hockenheim.de or 06205-210

  • 21

    What else do I have to consider?

    You are not allowed to bring your own drinks or food from outside onto the festival site. 
    Bags up to a size of DIN A4 are permitted. Foldable water bottles such as these are also permitted: Festival bottle
    There is a complete ban on glass on both the festival and camping grounds.

Tickets

  • 01

    Lost ticket

    You can have your tickets resent to you via the following link https://account.paylogic.com/i-lost-my-tickets.

    If you have any further questions, please contact our ticketing colleagues: ticketing@gluecksgefuehle-festival.de

  • 02

    View order in account

    The link below will take you directly to the overview of your orders. From there you can view your orders and take further actions, such as downloading tickets: LINK

  • 03

    Payment methods

    Payments are possible via Paypal, Apple Pay, Google Pay, credit card, installment payment, instant bank transfer and VISA.

    ATTENTION: The payment method of installment payment is only possible until 01.06.2025!

  • 04

    Hard tickets

    Yes, for the GLÜCKSGEFÜHLE Festival 2025 you can again choose between Print@Home and Hardtickets when purchasing your tickets. Please note that the hard tickets will take a little longer to reach you than the Print@Home tickets. The expected delivery time for hard tickets is 10-15 working days.

    It is not possible to exchange a hard ticket for an e-ticket or the other way around at a later date.

  • 05

    How do I change my access data for the ticket shop?

    To change your data, please log in to your account and go to the settings. If you follow this link, you will be taken directly to the settings. Here you can change your personal data: Link.

  • 06

    Do I have to personalize my tickets?

    For the GLÜCKSGEFÜHLE Festival 2025, all tickets must be personalized to the name of the respective ticket user. The personalization of tickets is possible until September 13, 2025 at 11:59 pm. Guest list tickets, extras, and vehicle tickets are excluded from ticket personalization.

  • 07

    How can I personalize my ticket?

    To personalize your tickets, please proceed as described below:

    1. open your confirmation email and click on “Personalize”. Or open the order in your GLÜCKSGEFÜHLE account.

    2. select the tickets you would like to personalize and click on “Assign tickets”

    3. choose whether you want to personalize the ticket to yourself (please note that only one ticket per category can be personalized to yourself) or whether you want to send it to another person for personalization.

    4. now enter the e-mail address of the person to whose name the ticket should be personalized and confirm this by clicking on “send”. alternatively, you can also have a link generated that you can forward to the person concerned. Please note that a different e-mail address must be used for each ticket.

    5. the specified person will now receive an invitation to personalize their ticket. Before personalization is possible, this person must also create a Glücksgefühle account or log in to an existing account.

    6. as soon as a ticket has been personalized, it is possible to call up and download the e-ticket.

  • 08

    How can I re-personalize my ticket?

    If you have already personalized a ticket and would now like to personalize it for another person, please proceed as described below:

    1. click on “Manage order” at the bottom of your order confirmation email. Or open the order in your GLÜCKSGEFÜHLE account.

    2. now click on “More” in the bar above the tickets and on “Repersonalization”.

    3. select the ticket to be repersonalized and enter the e-mail address of the person to whom the ticket is to be personalized

    4. pay the fee for the re-personalization.

    5. the specified person will now receive an invitation to personalize their ticket. Please note that the re-personalization means that the re-personalized ticket will now be in its own new order with a new order number. If you want to repersonalize it again, you must use the order confirmation email for this “new” order or open the relevant new order in your account.

    Important: Repersonalization can only be carried out by the main purchaser of the order!

  • 09

    Can I use public transport with my ticket?

    By showing your personalized VRN-Kombi-Ticket, you can use public transport in the Rhine-Neckar region during the event period from 03 - 06 September 2026.

  • 10

    How do I get my festival wristband?

    A festival ticket is required for entry to the festival site. Campers can exchange this for their festival wristband at the check-in tents at the entrance to the camping area. For all others, check-in tents will be available on the forecourt to the festival site where you will receive your festival wristband. This will give you access to the festival site.

  • 11

    Problems

    Please contact our ticketing colleagues here: ticketing@gluecksgefuehle-festival.de.

  • 12

    Purchase tickets from third-party providers

    We strongly do not recommend buying tickets from third-party providers. You can use our resale store. Only there you can buy & sell tickets 100% securely!

  • 13

    Hinweis zur WM-Trikot-Aktion

    Bitte beachte: Wenn du Tickets über unseren GGF Resale Shop kaufst, ist es nicht möglich, ein kostenloses WM-Trikot zu erhalten. Diese Aktion gilt ausschließlich für Ticketkäufe über den offiziellen Ticketshop.

Camping

  • 01

    General

    The GLÜCKSGEFÜHE Festival 2026 will take place from 3.09. - 6.09.2026 at the Hockenheimring (Baden-Württemberg). The campsite opens on Thursday (3.09.26) at 12 noon and closes on Sunday (6.09.26) at 2 pm. It is also possible to arrive and depart at any time between Thursday (12 noon) and Sunday (2 pm) with the camping ticket.

  • 02

    Where can I stay overnight?

    We offer you the following accommodation options:

    • In your tent on our campsite

    • With a caravan or motorhome on the WoMo campsite

    • Comfortably in one of our ready-to-use glamping tents / huts

  • 03

    Caravan Camping

    Caravans, motorhomes, converted vans, roof tents and tent trailers are permitted for caravan camping. Cars (with the exception of towing vehicles) are not permitted here! A corresponding camper van vehicle ticket is required for each vehicle.

    On the campervan pitches (C5 and C8) there will be sufficient power distribution boxes with the usual camping power connections, which are already included in the ticket price for campervan tickets, but please remember that you will need your own extension cable and possibly a CEE adapter.

    In the rare exceptional case of a larger group arriving, where one part would like to camp in a caravan and the other in tents, this is also possible. However, the people who wish to camp in tents will then also need a corresponding WoMo Camping Ticket.

  • 04

    Example Caravan-Camping

    One campervan ticket is required per person.

    In addition, one WoMo vehicle ticket is required per vehicle in which you are staying overnight on the WoMo site (motorhome, camper, caravan, etc.).

    Example: You are traveling with 2 people in a motorhome.

    The following tickets are required:

    1x (C5 or C8) camper van ticket2x (C5 or C8) camper van ticket (Not everyone has to sleep in the camper van. It is also possible to spend the night in tents, which are set up directly next to the motorhome of the fellow travelers).

    Overnight stays are permitted in motorhomes, campers, converted vans, caravans, cars with roof tents, tent trailers, tents, etc.

    Overnight stays in normal cars are not permitted.

  • 05

    Electricity at the caravan campsites

    On the WoMo pitches (C5, C8, P2Z-1) there will be sufficient power distribution boxes with the familiar camping power connections, which are already included in the ticket price for WoMo tickets, but please remember that you will need your own extension cable and possibly a CEE adapter.

  • 06

    Is there a power supply on the regular campsites?

    You have the option of renting a power station at your respective regular campsite (C3, C5Z & C9) by showing your ticket. The ticket can be purchased in our ticket store under the tab: Extras.

    If the Powerstation is empty, it can of course be exchanged free of charge at the station on the respective campsite.

    You also have the option of renting mobile power banks at the same station.

  • 07

    Green Camping

    The Green Camping is located on the P2Z. The WoMo Green Camping on P2Z-1. We ask you to respect the peace and quiet of your camping neighbors from 01 am to 08 am. Only tents and pavilions without additional structures may be set up. Camping chairs are of course permitted, but large items of furniture such as armchairs, sofas, beds and fridges must be avoided. In the spirit of green camping, please take special care to take your belongings back with you after the festival and leave your campsite clean. If you would like to use the Green Camping instead of your previous campsite, please contact ticketing@gluecksgefuehle-festival.de with your order number.

  • 08

    Drinking water

    Free drinking water stations will be signposted throughout the festival and camping site.

  • 09

    Can I stay overnight in my car on the campsite?

    Cars are not permitted on the campsite and must be parked in a separate car park provided for this purpose. For safety reasons, it is not permitted to spend the night inside a car, in car parks or similar.

  • 10

    With the tent on the WoMo campsite

    In individual cases it is possible to stay overnight in normal tents at the campervan pitches, but it is important to note that every person who wants to stay at the campervan campsite also needs a corresponding campervan ticket.

  • 11

    Sanitary facilities

    There will be free showers and toilets at the campsites.

  • 12

    BBQ on the campsite

    To ensure safety on the campsites, glass is strictly prohibited. In addition, charcoal barbecues may only be used if they are 50 cm from the ground. Of course, the cold ashes must be disposed of independently and safely afterwards. To reduce the risk of fires, gas and electric barbecues are preferred.

  • 13

    Where is the next supermarket?

    Our partner LIDL has everything you need!

    Everything you need—fast, affordable, and right on your doorstep.

    Visit the store at Lußheimer Straße 6, 68766 Hockenheim.

  • 14

    Can I reserve a campsite for my friends who are coming later?

    It is not possible to reserve an entire pitch, i.e. simply put a chair on it. We're not like the pool towel layers on Mallorca. However, you can set up the tent in advance if you are travelling with someone else.

  • 15

    Are there shuttles?

    There will be shuttles from campsites C8 and C9 this year, but due to the infrastructural situation it is not possible to provide other cities or campsites with shuttle connections.

  • 16

    Free ADAC roadside assistance

    The ADAC will be on site during the GLÜCKSGEFÜHLE Festival to offer breakdown assistance. During the day, this service is free of charge for all breakdowns that can be dealt with on site! You will be informed in advance if any costs are incurred. In the event of a breakdown, simply report to the ADAC tent at campsite C5 or call 222222 or 089 2020 4000. Free breakdown assistance is available from Thursday, September 3, 2026, from 12 noon, Friday and Saturday from 10 a.m. until sunset, and on Sunday, September 6, 2026, until approximately 2 p.m.

    Translated with DeepL.com (free version)

  • 17

    What else do I need to consider?

    Gas barbecues (also gas cookers) up to 450g cartridge or electric barbecues are permitted, music boxes may be brought along, PA systems are not permitted. Please be considerate of your camping neighbours and the peace and quiet of the Hockenheimers. Pavilions are not permitted at Supreme Camping for reasons of space.

Cashless

  • 01

    What is the cashless system?

    Cashless is a digital system that simplifies payment processes at the festival. It replaces the Glücks-Token from previous years and is the only way to pay at the festival (with a few exceptions such as our merch stores – where card payments are also accepted). 

    The cashless system consists of the new digital Glücks-Coins (GC), which are stored on the chip of your festival wristband and can be used to pay across the entire festival grounds. 

    To ensure maximum convenience, you can top up Glücks-Coins before the festival. These will then be automatically transferred to your festival wristband at the main entrance of the GLÜCKSGEFÜHLE Festival after your ticket has been scanned. 

  • 02

    Are there still tokens?

    No. Your festival wristband with the digital Glücks-Coins is the only accepted payment method at the festival. 
    The wristband is personal and non-transferable.

  • 03

    How can I top up cashless credit (Glücks-Coins) onto my festival wristband?

    Before the festival: 
    If you already have a ticket, you can top up your credit online by creating an account on our website or in our app and linking your festival ticket. Please note that you can only link your festival ticket, not your camping ticket or other extras. 

    At the festival entrance or campsite entrance, your festival ticket will be scanned and your credit will be transferred from your ticket to your festival wristband. 

    We strongly recommend topping up credit in advance to avoid waiting times and a service fee of €2.30, so you can enjoy the festival to the fullest. 

    The service fee only applies if you have not created a cashless account or topped up credit before the festival. Once you have done this once in advance, you can top up again at the festival free of charge at any time. 

    During the festival: 
    Online: 
    You can continue topping up credit online during the festival – anytime and as often as you like. 

    If you top up on-site for the first time, you can simply scan the QR code on your wristband with your phone and add credit without registering. 

    Please note that a service fee of €2.30 applies at the festival if you have not topped up any credit before the start of the festival. 

    Physical top-up: 
    You can also top up credit at machines using card payment or at staffed cash desks with cash. Please note that no change can be given at cash desks – the full amount you pay will be loaded onto your account. After the festival, you can of course request a refund of your remaining balance. 

    To avoid queues and ensure maximum convenience, we recommend online top-ups. 

  • 04

    How do I create a cashless account?

    Register: 
    Create your cashless account via our website or app by entering your email address and name. 

    Link: 
    Link your festival ticket (not your camping ticket or extras) to your account by entering the barcode number of your ticket. 

    Top up: 
    Choose an amount and complete the payment process. 

  • 05

    Why should I top up credit in advance?

    By creating a cashless account and topping up Glücks-Coins before the festival, you benefit from the following advantages: 

    • You can top up credit online in advance and save time at the festival.  

    • You do not have to pay the €2.30 service fee.  

    • You can view your balance and transactions in your account during the festival.  

    • After the festival, you can request a refund of your remaining balance without needing to relink your wristband.  

    • You can block your wristband more easily if it is lost.  

  • 06

    What happens if my balance runs out?

    No problem – you can top up additional Glücks-Coins at any time, either online or on-site at machines or staffed cash desks.

  • 07

    Where do I get my festival wristband?

    You will receive your wristband at the festival entrance or at the campsites. If you have topped up credit in advance, it will be automatically available on your wristband.

  • 08

    Are there any costs?

    If you top up credit before the festival, there are no costs. 

    A service fee of €2.30 only applies if you have not created a cashless account or topped up credit before the festival. Once you have done this once in advance, you can top up additional credit at the festival free of charge at any time. 

    Refunding your remaining balance is of course free of charge. 

  • 09

    How do I check my balance?

    Online via your account, at any sales point, or at a cashless station (machines or staffed counters). 
    Note: Data may not always be in real time depending on internet connectivity. 

  • 10

    Do I have access to my transactions?

    Yes, online via your cashless account. You can also download receipts there. 
    Without an account, you can request the information at a cashless station. 
    Note: Data may not always be in real time depending on internet connectivity.

  • 11

    What happens if I lose my wristband?

    With a cashless account, you can have your wristband blocked at a cashless station. 
    Important: Without an account, we need your ticket barcode. Without it, we cannot clearly assign your wristband and balance.

  • 12

    What happens if my wristband is too tight or breaks?

    Do not cut it! Damaged wristbands will not be accepted. 
    Go to a cashless station – they will help you there.

  • 13

    Can the wristband get wet?

    Yes, the wristband is waterproof.

  • 14

    Can I share my wristband?

    No, the wristband is personalized, non-transferable, and cannot be shared. However, you can add multiple tickets to one account and, for example, also top up your partner’s balance. 
    Of course, you can use your wristband to buy drinks for your friends.

  • 15

    How does the deposit system work?

    Our deposit system remains in place. When you return cups, you will receive the corresponding number of digital Glücks-Coins credited back to your wristband. 

    Please note: During the entire festival period, you can return a maximum of 10 more cups than you have purchased. 
    Example: If you have purchased 10 drinks, you can return a maximum of 20 cups/cans. 

  • 16

    What happens to remaining balance after the festival?

    Starting 07/09/2026 at 6:00 PM, you can request a free refund of your remaining balance for a limited period. 

    To do so, you must create a cashless account (if you haven’t already) and enter the 6-digit code of your wristband. If you already have an account, simply log in and request the refund. 

    Keep your wristband! Only with it can you claim your remaining balance. 
    Important: You cannot use your balance again next year. 

  • 17

    When can I withdraw my balance?

    You can only withdraw your balance after the festival during the refund period, which begins on 07/09/2026 at 6:00 PM. 
    The refund is of course free of charge.

  • 18

    What happens if a ticket is resold?

    If you resell your ticket via the official resale shop and have already topped up credit, this credit will not be transferred to the new buyer. It remains assigned to your original ticket, which is cancelled upon resale. 

    You can request a refund of your already topped-up balance during the refund period after the festival. Please note that this only applies to sales via the official resale shop. 

    Important: Keep your original ticket information or cashless account details so you can request the refund later. 

  • 19

    Where can I get more information?

    Follow our social media channels so you don’t miss anything. 
    For individual questions, feel free to email us at: cashless@gluecksgefuehle-festival.de

  • 20

    How does bonus credit work?

    If you have received bonus credit from us or our partners through marketing campaigns, you can only use it at the festival once your regular balance has been fully used. 

    In addition, bonus credit cannot be refunded after the event. 

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